Every question,
answered.

We are a small dedicated team based in Hyderabad. You'll be talking to real people on WhatsApp from your very first message — not a chatbot, not a call centre. You can call us, voice note us, and we'll respond. We've served 500+ families across 25+ countries.

We don't disappear when there's a problem. Message us immediately with photos or details. We'll assess and work with you on a resolution — whether that's a refund, replacement, or reshipping. We've maintained our 4.9★ rating by taking problems seriously.

Yes — every receipt, from every store, photographed and sent to your WhatsApp. You see the store name, every item, and the exact price paid. This is non-negotiable. It's the core of how we work.

We physically go to the stores and buy in person. We photograph the products and the receipt before packing. With live video shopping, you can watch us pick the item off the shelf. This level of verification is impossible with any regular online seller.

Just WhatsApp us at +91 88851 61222. Send a list, a photo, a link, a product name, or even a description. We'll confirm availability, share an estimate, and start once you say go.

The minimum product value for international shipment is ₹20,000 INR. Packing and shipping are additional — always shared upfront before you commit to anything.

Yes — that's one of our strengths. Sarees from one shop, spices from the market, sweets from Karachi Bakery, medicines from a pharmacy — all packed into one shipment. One tracking number, one shipping cost.

Yes. You can shop yourself and ship to our India address, or we can purchase on your behalf if your international card isn't accepted. We support all major Indian websites.

No problem. Share the seller's details, post, or link with us. We can coordinate the purchase and delivery from Instagram sellers, small shops, and WhatsApp businesses in India.

After we've shopped, shared all bills, and shown you the full total — product cost + packing + shipping. You review everything, approve, and then we ask for payment. No advance payment on products, ever.

Total = Product cost (from actual receipts) + Packing fee + International shipping. All three shared separately and upfront. No hidden charges at any stage.

Bank transfers, UPI, and other common methods. We'll share payment details when your order is confirmed. If you have a preference, just mention it when ordering.

We share the actual receipt before asking for payment. If anything changed from the estimate, we'll tell you first and get your approval. You're never surprised at payment time.

25+ countries including USA, UK, Canada, Australia, UAE, Saudi Arabia, Germany, Netherlands, Singapore, New Zealand, and more. Tell us your country and we'll confirm and share the shipping cost.

Typically 7–21 business days depending on your country. UAE: 5–8 days. UK/USA/Canada: 10–15 days. Australia: 14–21 days. We give a realistic estimate when confirming your order.

Yes. As soon as your box is dispatched, we send the tracking number and carrier details on WhatsApp. We also proactively update you if anything unusual happens in transit.

We declare all goods correctly with accurate values. Import duties depend on your country's rules and shipment value. For most personal-use shipments within common thresholds, duties are minimal or waived. We advise based on your destination.

Message us immediately with photos. We pack carefully — liquids sealed, fragile items wrapped — but when damage happens, we don't ignore it. We work with you on a fair resolution.

Yes. Give us as much detail as you can — brand, size, variant, a photo. We'll hunt it down. If it's unavailable, we tell you honestly and suggest the closest alternative.

Yes, eligible pharmaceutical and Ayurvedic products can be shipped. We source from registered pharmacies and share the full receipt and packaging photos. Controlled substances may have restrictions — we check and advise upfront.

Yes. Order on any Indian website and ship to our India address. We receive, store, and consolidate your packages before shipping internationally together. This saves significantly on shipping versus sending items separately.

Most sealed and packaged food items can be shipped — biscuits, dried sweets, sealed spices, lentils, pickles. Fresh or loose items may face customs restrictions. We advise based on your destination country's rules.

Yes — any store. Laad Bazaar, Karachi Bakery, Sultan Bazaar, local pharmacies, saree shops, supermarkets, grocery markets. If it's in Hyderabad and can be legally shipped, we'll get it.